Privacy Policy
This English translation is provided for convenience only. In the event of any discrepancy, inconsistency or difference in interpretation between the Latvian and English versions, the Latvian-language version shall prevail.
This Privacy Policy explains how personal data is collected, used and protected in connection with the ZEMAPZIŅAS SPĒKS website zemapzinasspeks.lv and the services offered through it.
The controller of your personal data is:
Vita Katkova
ZEMAPZIŅAS SPĒKS
Email: [email protected]
If you have any questions concerning the processing or protection of your personal data, please contact us at the email address above.
You are not required to provide personal data simply to browse the website. However, when you place an order, contact us, subscribe to communications or use certain website functions, the processing of personal data may be necessary.
1. What personal data do we collect?
We may collect personal data that you voluntarily provide to us:
- when placing an order through the Online Store;
- when completing forms on the website;
- when contacting us by email, social media or other means;
- when purchasing or receiving a Service;
- when subscribing to informational or marketing communications.
Depending on the Service ordered, such data may include:
- first name and surname;
- email address;
- telephone number;
- billing or delivery address;
- information required to process the order;
- information voluntarily provided by you in connection with an individual or personalised Service;
- other information that you choose to provide to us.
Certain technical information may also be collected automatically when you use the website, for example IP address, browser information, device information and cookie-related data.
2. Why do we process your personal data?
We may process your personal data for the following purposes:
- to process and fulfil your orders;
- to provide the Services and information you request;
- to communicate with you in connection with an order or Service;
- to prepare invoices and other required documents;
- to arrange delivery where applicable;
- to provide customer support;
- to ensure the operation and security of the website;
- to prevent fraud, misuse or security threats;
- to comply with accounting, tax and other legal obligations;
- to send marketing or informational communications where you have separately consented to receive them;
- to analyse and improve the operation of the website where permitted by law and, where required, with your consent.
3. Legal bases for processing personal data
Depending on the purpose, we process personal data on one or more of the following legal bases:
Performance of a contract.
Processing may be necessary in order to conclude or perform a contract with
you, including processing and fulfilling your order.
Legal obligation.
Certain information may need to be processed or retained in order to comply
with accounting, tax or other legal requirements.
Consent.
Where required, we may process personal data on the basis of your freely given
consent, for example for marketing communications or certain non-essential
cookies.
You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.
Legitimate interests.
Where permitted by law, certain processing may be carried out on the basis of
our legitimate interests, for example to protect the website and our rights,
prevent fraud and ensure the proper functioning of our Services, provided that
your fundamental rights and interests do not override those interests.
4. Who may receive your personal data?
We do not sell your personal data.
Where necessary for providing the Services or operating the website, personal data may be made available to trusted third-party service providers, for example:
- website hosting and technical service providers;
- payment service providers;
- accounting or financial service providers;
- email and communication service providers;
- postal, courier or parcel delivery service providers where physical delivery is required;
- other service providers necessary for fulfilling an order.
Such information is provided only to the extent necessary for the relevant service.
We may also disclose personal data where required by law, to cooperate with competent public authorities, to prevent unlawful activity or to establish, exercise or defend legal claims.
5. Transfers of personal data outside the European Economic Area
Some third-party service providers used by the website may process information outside the European Economic Area.
Where personal data is transferred outside the European Economic Area, such transfers shall be carried out in accordance with applicable data protection requirements and using appropriate safeguards where required.
6. How do we protect personal data?
We use appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
Access to personal data is limited to persons and service providers who require such access for legitimate purposes connected with the provision of Services or compliance with legal obligations.
7. How long do we retain personal data?
Personal data is retained only for as long as necessary for the purposes for which it was collected and for as long as required or permitted by applicable laws and regulations.
Information relating to orders, payments and accounting records may be retained for the period required by applicable accounting and tax legislation.
Other information shall be deleted or anonymised when it is no longer necessary for the purpose for which it was collected, unless there is another lawful basis for retaining it.
8. Cookies
Cookies are small text files that may be stored on your device when you visit a website. Cookies may be used to enable the website to function, remember certain settings, analyse website usage or support advertising functions.
The website may use the following categories of cookies:
Strictly necessary and functional cookies
These cookies are necessary for the operation of the website and for functions requested by you, for example navigation, security or shopping cart functionality.
Because these cookies are necessary for the website to operate or provide a service requested by you, they may not require your prior consent.
Analytics cookies
If analytics services such as Google Analytics are used, these cookies may help us understand how visitors use the website, for example which pages are visited and how users interact with the site.
Where required by law, such cookies are used only after you have provided your consent.
Advertising and marketing cookies
If advertising or marketing tools are used, these cookies may be used to measure advertising effectiveness, personalise advertising or understand how users interact with advertisements.
Where required by law, these cookies are used only after you have provided your consent.
Third-party cookies
Certain third-party services integrated into the website, such as YouTube, Facebook or other external services, may place their own cookies or process information when you interact with their content.
The use of such cookies and personal data by those providers is governed by their own privacy and cookie policies.
9. How can you manage cookies?
When you first visit the website, you may be presented with a cookie consent tool allowing you to accept, reject or manage non-essential cookies.
You may change or withdraw your consent to non-essential cookies at any time where such functionality is available on the website.
You may also manage or delete cookies through your browser settings. Please note that disabling strictly necessary cookies may affect certain website functions.
Private or incognito browsing may limit the persistence of some cookies after the browsing session ends, but it does not replace the website’s cookie consent settings.
10. Marketing communications
We will send marketing or promotional communications only where there is an appropriate legal basis, including your consent where required.
If you have consented to receiving marketing communications, you may withdraw your consent at any time by contacting us at:
or by using an unsubscribe option provided in the relevant communication, where available.
11. Your rights regarding your personal data
Under the General Data Protection Regulation (GDPR), depending on the circumstances, you may have the following rights:
Right to information
You have the right to receive clear information about how and why your personal data is processed.
Right of access
You have the right to request confirmation as to whether we process your personal data and to obtain access to that data.
Right to rectification
You have the right to request correction of inaccurate personal data and completion of incomplete personal data.
Right to erasure
In circumstances provided for by law, you have the right to request deletion of your personal data.
This right is not absolute. We may be required to retain certain data where there is a legal obligation or another lawful basis for doing so.
Right to restriction of processing
In circumstances provided for by law, you have the right to request restriction of the processing of your personal data.
Right to data portability
Where the legal requirements are met, you have the right to receive personal data that you have provided to us in a structured, commonly used and machine-readable format and to transmit that data to another controller.
Right to object
Where personal data is processed on the basis of legitimate interests, you may have the right to object to such processing on grounds relating to your particular situation.
You have the right to object at any time to the processing of personal data for direct marketing purposes.
Right to withdraw consent
Where processing is based on consent, you may withdraw your consent at any time.
Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Rights relating to automated decision-making
Where applicable, you have rights concerning decisions based solely on automated processing, including profiling, as provided for by the GDPR.
12. Exercising your rights
To exercise your rights regarding personal data, please contact:
We may ask for information necessary to verify your identity before fulfilling a request.
Requests will be handled within the time limits prescribed by applicable data protection legislation.
13. Right to lodge a complaint
If you believe that your personal data has been processed in violation of data protection legislation, you have the right to lodge a complaint with the competent supervisory authority.
In Latvia, the supervisory authority is the Data State Inspectorate (Datu valsts inspekcija).
You may also contact us first at [email protected], and we will attempt to resolve your concern.
14. Personalised Services and information provided by the customer
Where you purchase a personalised Service, you may voluntarily provide information about your circumstances, questions or situation to the extent necessary for preparing the Service.
Please provide only information that you consider necessary for the requested Service.
Where information concerning another person is provided to us, you are responsible for ensuring that you are entitled to provide such information and that doing so does not unlawfully infringe that person’s privacy or rights.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example where our Services, website functionality or applicable legal requirements change.
The current version of the Privacy Policy will be published on this website.